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Printer Service Brisbane / Relocation and setup

Moves and installation

Photocopier Relocation, Setup and Installation in Brisbane

Scan to email is the thing that breaks after an office move, and nobody notices until the first invoice has to go out. Our photocopier relocation in Brisbane covers the whole job: shutting the machine down properly, getting it to the new floor without a knock, placing it, connecting it to the new network and testing it from a real computer before we leave. We also install and set up copiers and printers bought anywhere, new, used or ex demo. Ring (07) 3073 5255 with the machine, where it is going and the access at both ends.

Technician servicing a copier in a council office in Brisbane

Brisbane printer service and photocopier repairs, plus machine sales

What goes wrong when a copier is moved on a trolley

Office copiers are heavy, awkward and easy to damage. A knock in transit can throw the internals out of line and cost far more than the move. Toner can spill through the machine, scanner units can shift out of alignment, and reconnecting to the network trips up most people who try it. Putting it on a trolley and doing it in house is tempting, and it often ends in a repair call to fix a self inflicted fault.

We do this regularly, so your team keeps working while we deal with the machine instead of wrestling with network settings.

Office multifunction copier with its front and side doors open for service
A technician handing a repaired copier back to an office manager in Brisbane
Signed off by the manager
A technician working on a copier in a corridor of a Brisbane medical clinic
Quiet work in a clinic

Three steps to a price

  1. Name the machineMake, model and the trouble it is giving you.
  2. Hear the price firstWe ring you back with it before a visit is booked.
  3. A certified technician attendsSame day wherever the diary allows.

What we do on a move

Six stages, whether it is one floor up or across the city.

StageWhat happens
BeforeWe ask about the machine, both buildings, lifts, stairs and any loading dock, and note the network settings you will need again
PreparationShut down properly, toner secured, trays emptied, moving parts secured
The moveTransported on the right equipment and kept upright, including up and down stairs where the building needs it
ReinstallPlaced, levelled and connected at the new site
ConfigurationNetwork, print drivers, scan to email and folder, user settings, checked with a test
Hand overA short run through with your team

Photocopier relocation Brisbane: from Milton and Toowong to the outer suburbs

Offices change address more often than people expect. A practice shifts from Toowong to Indooroopilly, an accounting firm leaves Milton for a floor in the CBD, a builder outgrows a shed at Rocklea. The distance varies, and the aim does not. The copier arrives intact and it works on the first morning.

The move itself is often the easy part. The hard part is a building with a goods lift that must be booked a week ahead, a doorway nobody measured and a loading dock shared with other tenants. Tell us the access at both ends and we plan round it.

Streaks down every page?Send the make and a photo of one page. A drum, a blade and a fuser each leave a different mark.
Send a photo

Will it need setting up again?

Usually yes. Once a machine sits on a new network it needs its connection, print drivers and scan settings reset, and the email details have often changed along with the office internet. We handle all of that during the relocation, so it works straight away. Scan to email is the piece that breaks most often, so we test it before we leave.

Technician working on a copier in a school administration office
School offices work around bells and reception hours.

Move photocopier office Brisbane: a timeline

Roughly when to do what.

WhenWhat to do
Two to four weeks beforeTell us the dates, the old and new buildings and the access. Check who owns the machine and whether a lessor must be involved
One week beforeConfirm the network details, the internet provider and the mail settings at the new site. Book lifts and loading docks
Moving dayWe prepare, move, reinstall and reconnect the machine
Day one in the new officeWe test printing and scanning from real computers and show your team the basics
First weekRing if anything is not right. We sort it

Office relocation: the printers move too

An office relocation in Brisbane usually comes down to one copier and a handful of printers that nobody has thought about. The copier needs locking down and moving upright, and the printers need their toner and drums protected and their network settings changed at the new address. We plan the copier and the printers together, so the whole fleet prints on the first morning in the new office.

Tell us how many machines are moving, the old and new suburbs, and anything awkward about either building, such as stairs, a goods lift or a loading dock with booked times. We ask the building about access rather than guessing. If a machine is not worth moving, we say so, and we can remove it or you can ask about selling it to us.

Check who owns it first

A leased machine may need the provider's approval, or a provider technician, to move it. Check before you book anything. The blog checklist Moving office in Brisbane sets out what to do before, during and after the move.

Easier to write than ring?Put the details in the form. Someone reads it, then rings you. Nothing to sign.
Write to us

Photocopier installation Brisbane: what a proper setup covers

Bought a new or used copier and need it running properly? We install and configure machines wherever they came from, including used and ex demo units, and we are happy to pick up one that somebody else started.

A proper setup includes

The standard is the same whether you bought from us or not.

  • Placing the machine with room to open the side panels and a clear path for paper and toner.
  • Levelling it, because a machine standing out of true misfeeds.
  • Connecting it to the network, wired or wireless, with a fixed address so nobody loses it.
  • Installing or updating print drivers on every computer that needs them.
  • Setting up scan to email, scan to folder and any cloud destination the office uses.
  • Setting paper sizes and types, user codes, address books and defaults.
  • Printing test pages and scanning test documents from a real computer.
  • Showing your team the basics, and leaving the settings written down.
Technician servicing a copier beside a window with Brisbane city towers beyond
A copier with room around it for air and access.

A machine that has been delivered and left in the corridor

Plenty of offices ring us after a delivery. The box is in a hallway, somebody has the manual, and nobody has the afternoon. We install and configure it and take it from there.

After the move

When we finish, the machine prints, copies and scans from your new network and your staff know where the settings are. If something is not right in the first week, ring and we sort it. A moved machine sometimes shows a fault that was waiting to happen, such as a worn roller that was fine on the old floor, and our repair team deals with it as an ordinary service call. The machine and the people are the same ones, so there is no need to explain it twice.

Photocopier movers Brisbane and removals

Not every job is a full relocation. If you only need a machine moved across the building, or collected and taken away, see photocopier removal and movers. If the old machine has value we buy used photocopiers, and the value can go toward a replacement as a trade in.

Repair, replacement or a surplus machine

If your photocopier has broken down or needs servicing, see photocopier repairs. If you want to buy, finance or lease a machine, see printer and photocopier sales, or used and refurbished photocopiers for a pre owned one. If the old machine is surplus after the move, we buy used photocopiers.

Floor standing copier with finisher in a bright open plan Brisbane office
Copier and finisher in the middle of the floor

Where we work

We relocate, install and set up photocopiers across Brisbane and the western corridor, including the inner west, the Centenary suburbs and the Ipswich suburbs. See areas we service, or ring to confirm we reach your location.

Getting a quote

Ring (07) 3073 5255 or use the contact page. Tell us the machine, where it is going and the access at both ends. The price depends on the machine, the distance and the access, so we give you a clear quote up front, agreed on the phone, and not a one size price.

Where the machine lives

A Wacol depot is not a Valley loft

Our technicians ask where the machine lives before they ask what is wrong with it.

Fixing it where it stands means we see the conditions it works in, and that shapes the repair.

A technician beside a floor standing copier checking a test page in Brisbane
  • Dust and damp considered. Paper path and rollers checked for both.
  • Nothing lifted. No lift, no ute, no freight.
  • Site noted. So next time we arrive better prepared.

From our news

Moving office in Brisbane? Your photocopier relocation checklist. What to do about the copier before, during and after an office move.

Buy, sell and lease

Buy, sell and lease commercial copiers in Brisbane

We also sell new and refurbished commercial copiers and buy used ones. Same team, same technicians.

From the van to the machine

A technician repairing a copier beside filing shelves in a Brisbane law office
Among the files
A technician checking the paper path of a copier by torchlight in Brisbane
Torch on the paper path
A technician on the phone next to the service van in Brisbane
Call logged, call returned
A technician explaining a copier fault to an office worker in Brisbane
Plain words, no jargon

Questions people ask us on the phone

How do you move a photocopier safely?

We power down and prepare the machine properly, secure the moving parts, transport it on the right equipment, then reinstall and reconnect it at the new location. That avoids the internal damage and toner spills that come with a do it yourself move.

Do you move photocopiers up and down stairs?

Yes. We have the equipment to arrange every aspect of the move, including stairs.

Will my photocopier need reconfiguring after it is moved?

Usually. On a new network it needs its connection, print drivers and scan settings set again. We handle that as part of the relocation so it works straight away.

Can you set up a photocopier I bought somewhere else?

Yes. We install and configure machines wherever you bought them, including used and ex demo units.

How much does photocopier relocation cost in Brisbane?

It depends on the machine, the distance and the access at both ends, so we give you a clear quote up front. Ring with the details and we sort one quickly.

How much notice do you need to move a copier?

The more the better, but ring as soon as you know the date. We ask about access at both ends and plan round it.

What is the difference between relocation and removal?

Relocation is the whole job: move, reinstall, reconnect and test. Removal is collecting a machine that is leaving. We do both.

Can you install a machine that someone else delivered?

Yes. We install and configure machines wherever they were bought.

What if the copier is leased?

A leased machine may need the provider's approval or a provider technician to move it. Check who owns it first.

Do you cover my suburb?

We cover Brisbane broadly, from the inner west through the Centenary suburbs and out along the Ipswich corridor. Ring with your location and we confirm.

A technician loading parts into a service van in Brisbane

Something odd on the panel

Read us the code

A code is a pointer, not a verdict. We work out what it points to and quote you before we move.

Send the code
Brands we service in Brisbane: Toshiba, Brother, Canon, Epson, Fujifilm, HP, OKI, Konica Minolta, Ricoh, Samsung, Sharp, Zebra

Printer service Brisbane, from one desk printer to a whole floor

Copier and printer repairs across Brisbane

Fault guides

Makes we work on

Suburbs and districts we cover

Got the make and the fault? Send those two things and we will price it.

Looking at a machine for your office?

Tell us if you are buying, selling, leasing or moving one, and roughly how much the office prints. We ring back and talk through the options. You can also phone (07) 3073 5255.

Office multifunction copier with its front and side doors open for service

needed so we can ring you back with a price.

What happens next. We read what you sent, price the job and ring you back. Nothing is booked until you agree.

Someone reads every message and rings back. Nothing to sign. We use your details to answer this request and nothing else, and the privacy page.