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Printer Service Brisbane / Refurbished Ricoh

Ricoh, second hand

Refurbished Ricoh Photocopiers for Sale in Brisbane

Most people asking us about a refurbished Ricoh photocopier are really asking about scanning. Contracts, forms, plans, invoices: paper goes in and a tidy file lands in the right folder. Anyone shopping for a used Ricoh photocopier in Brisbane is usually buying that, and the IM C range does it well. Each one is tested and warranted, and we deliver and install it ready to go.

Technician servicing a copier in a medical clinic in Brisbane

Brisbane printer service and photocopier repairs, plus machine sales

Scanning is the reason

Ricoh earned its place as the dependable all rounder of the office on colour speed and on document handling, and the IM C range has a workflow platform that keeps up with how a business actually moves paper. A single pass document feeder reads both sides of a page in one trip, which is the difference between a twenty minute scanning job and a five minute one.

Buying it refurbished gives you that without the new machine price or a finance contract.

Office multifunction copier with its front and side doors open for service
A technician beside a floor standing copier checking a test page in Brisbane
One more test page
A technician explaining a copier fault to an office worker in Brisbane
Plain words, no jargon

What goes on in our workshop

Each unit is stripped back and serviced. Worn parts are replaced, it is tested thoroughly and reset to as new condition by technicians who know these machines inside out. We would not sell what we would not be happy to fix next year.

The range at a glance

Two generations across five speeds. Stock moves, so check by phone.

Pages a minuteOriginal IM C seriesUpdated seriesBest for
20IM C2000IM C2010Small offices that print, copy and scan in short bursts
25IM C2500IM C2510Small teams who use the copier every day
30IM C3000IM C3010Shared office machine, quiet enough for open plan
35IM C3500IM C3510Medium workgroups with a steady flow of documents
45IM C4500IM C4510Big teams and print rooms with heavy loads
Not sure it is worth fixing?We will say so straight. If it is finished we can supply another, warranted.
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The features that come with every one

These come with the whole range, so speed is the only real comparison.

  • Print, copy and scan in colour and in black.
  • Paper sizes from A4 through to SRA3.
  • Two sided printing and a single pass document feeder.
  • A 10.1 inch Smart Operation Panel.
  • Gigabit network, USB and mobile printing.
  • Scan to email and scan to folder.
  • Always Current Technology.
Floor standing copier with finisher in a bright open plan Brisbane office
Copier and finisher in the middle of the floor

Which generation

The 2000 to 4500 models are the original series and the 2010 to 4510 the updated one. The newer generation brings current features and, in general, a smoother day to day feel. The earlier ones are often the better buy where budget counts for more than the latest feature. Tell us which sounds closer to what you want and we go through the difference for your office.

Always Current Technology, in plain words

It is Ricoh's name for keeping the machine's software up to date, so the copier is not stuck on whatever it left the factory with. Ask us how it applies to the model you are looking at and whether anything needs doing when we set it up in your office.

Lines busy when you rang?The call is logged and returned. Or leave the details here and we start from there.
Leave the details

Setting up the scan destinations

This is where the value is. A scan that goes to the right folder with the right permissions saves minutes every single day, and a scan that lands in the wrong place costs more than that. We build the shortcuts your office repeats, such as scan to a shared folder, and test them from a real computer before we go.

Who buys a Ricoh

Professional firms, medical and allied health practices, real estate offices and administration teams, mainly. People for whom the copier is one multifunction machine that has to do most things well and not make a fuss.

Used Ricoh photocopier, Brisbane: ask before you buy

Our answers are ready for every machine.

  • Which IM C is it, and how many pages are on the counter?
  • What was replaced, and what condition are the drum and the fuser in?
  • Does the single pass feeder read both sides of a page properly, and has every accessory come with the machine?
  • Is delivery part of the price, along with network setup and scan to email?
  • What does the warranted cover include? We tell you before you buy.
Technician working on a copier in a school administration office
School offices work around bells and reception hours.

Choosing a speed

The range runs from 20 to 45 pages a minute. A 20 or 25 suits a small team and a reception desk. A 30 or 35 suits a busy shared office. A 45 suits a large team or a print room that works all day. Tell us your monthly volume and we say which step fits.

A morning in a scanning office

Picture a practice with a stack of signed forms to turn into files before lunch. Someone loads the single pass feeder, taps a shortcut that says the name of the client folder and walks away. The machine reads both sides in one trip and the files arrive where the team expects them. No scanning software on the desktop, no one standing there pressing the glass.

That kind of day is the one we set a Ricoh up for. The machine is only as good as its destinations, which is why the scan setup is the part we spend time on.

Printing is not an afterthought

The Gigabit network port and mobile printing mean the machine is quick to receive a job, and the print drivers go on your computers as part of setup. Colour print is good on the IM C range, and the A4 to SRA3 paper range covers letters, certificates, reports and the odd larger sheet.

Who prints what

Medical and allied health staff print referral letters, results and statements, usually in short bursts through the day. Accounts teams print in a lump at month end. Real estate offices scan and print contracts in sets. The mix decides the size of the machine and where the shortcuts go, and we ask about it before we suggest anything.

What to say on the first phone call

Tell us how many people use the copier, roughly how many pages go through it in a month, how much of that is scanning and whether anyone needs a finisher or extra paper drawers. A photo of the machine you are replacing helps. From there we say what we have, what would suit and what might be better left alone.

White service van parked outside a modern Brisbane office building
Van outside, technician coming in

Looked after after the sale

The technicians who prepare these machines also service them at your premises, and they are trained, experienced and certified. Same day service is available. We are an independent business and claim no link to Ricoh.

What changes between a 25 and a 35

Not a great deal on the desk and a lot in the afternoon. A 25 page machine copes with a reception desk, a small team and a routine day of letters and forms. Step up to 35 and the same team stops queueing when three people send a set of contracts at once.

Contract and form scanning also benefits from pace, because a faster feeder means a shorter wait when someone is standing there. Real estate offices and allied health practices notice it first. We say which step suits you, and we are as happy to say a 25 is plenty as to point at a 35.

Who looks after the scan folders

The step most offices forget is the folder on the server. The scanner needs a share name, a login that works and a place the right people can open. If the person who runs your network is changing servers, or the mail is moving, say so before delivery. It is far easier to point a Ricoh at the right place on day one than to untangle it after three weeks of scans landing in a folder nobody can open.

Before you pay for a repair

Not sure your current machine is worth fixing? We will say so straight, and if it is finished we can supply another, warranted. See Ricoh photocopier repairs for what we handle, and the post on the Ricoh and Toshiba changes for what the news means for owners.

Other ways to get a Ricoh and a way out of the old one

See new photocopiers, ex demo photocopiers, reconditioned photocopiers and lease, rental and finance. If you are replacing a machine we take trade ins and buy used photocopiers, and the value can go toward the next machine. Other makes are on the pages for refurbished Toshiba, refurbished Kyocera and refurbished HP, with the overview on used and refurbished photocopiers, and printer and photocopier sales for the rest.

Technician kneeling at an open copier in an office with ring binders on the shelves behind
A copier in a busy office, with the covers open for the repair.

Delivery

Deliveries reach every part of Brisbane, from the inner west to the Centenary suburbs and the Ipswich corridor. Check areas we service or phone (07) 3073 5255.

Ask the people who print

The operator knows first

The person who feeds the paper in every morning knows when the machine started misbehaving. Tuesday after the storm, perhaps, or since somebody loaded the heavier stock. That one detail is worth more than a service manual.

Tell us the first thing you noticed, even if it sounds small. Often it is nearly the whole answer.

A technician repairing a copier in a Brisbane building site office
  • Asked first. The users are the first source.
  • Written down. What you said goes on the job record.
  • Checked against the machine. Then the covers come off.

Buy, sell and lease

Buy, sell and lease commercial copiers in Brisbane

We also sell new and refurbished commercial copiers and buy used ones. Same team, same technicians.

A few recent visits

A technician servicing a copier beside a window in a Brisbane office
By the window, mid repair
A technician working inside a copier with the side panel off, in a Brisbane office
Side panel off, looking
A technician at the open side doors of a service van in Brisbane
Side doors, cases latched
Gloved hands fitting a drum into a copier in a Brisbane office
Gloves on, drum in

Questions people ask us on the phone

How do I read an IM C model number?

IM C is the name of the colour multifunction range, and the number after it gives the speed class, so a C3000 is a 30 page machine.

Why do offices pick a Ricoh to scan with?

The single pass document feeder and the scan to folder shortcuts make paper to file work fast.

What is the difference between the 3000 and the 3010?

The 3010 belongs to the updated series, with more current features. The 3000 is the original, often a better buy when budget matters.

Is the Smart Operation Panel easy to learn?

It is a 10.1 inch touch panel. We put your regular jobs on it at setup and show your people where they are.

Will you service a Ricoh that is not ours?

Yes. Ring with the model and what it is doing.

What does Always Current Technology mean for us?

It keeps the machine's software current. We explain how it applies to your model and check whether setup needs anything.

Who checks the scan to folder works?

We do, from a real computer, before we leave.

A technician on the phone next to the service van in Brisbane

Newstead to Wacol

Floor standing or desk top, we repair both

The technician is matched to the machine, and the price is settled on the call.

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Brands we service in Brisbane: Toshiba, Brother, Canon, Epson, Fujifilm, HP, OKI, Konica Minolta, Ricoh, Samsung, Sharp, Zebra

Printer service Brisbane, from one desk printer to a whole floor

Copier and printer repairs across Brisbane

Fault guides

Makes we work on

Suburbs and districts we cover

Looking at a machine for your office?

Tell us if you are buying, selling, leasing or moving one, and roughly how much the office prints. We ring back and talk through the options. You can also phone (07) 3073 5255.

Office multifunction copier with its front and side doors open for service

needed so we can ring you back with a price.

What happens next. We read what you sent, price the job and ring you back. Nothing is booked until you agree.

Someone reads every message and rings back. Nothing to sign. We use your details to answer this request and nothing else, and the privacy page.